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How was your experience

How was it?
The common question asked by staff after a flight, at the cashier at a restuarant when you pay your bill wherever.

This question can only be answered in one of three different ways:
1) Something positive and nice about your business
2) Nothing about you and your business
3) Something derogatory about you and your business.

The answer is 100% in your hands. This podcast tells you why and the consequences of the wrong answers.


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