How was it?
The common question asked by staff after a flight, at the cashier at a restuarant when you pay your bill wherever.
This question can only be answered in one of three different ways:
1) Something positive and nice about your business
2) Nothing about you and your business
3) Something derogatory about you and your business.
The answer is 100% in your hands. This podcast tells you why and the consequences of the wrong answers.