Customer service is directly related to customer satisfaction, lets discuss 4 ways to keep your customers happy plus we will take a look at the perils of discounting. Let’s get started.
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To keep customers happy need not be an onerous task.
If there is one thing that customers often complain about, it is customer service; either they found the company’s service unsatisfactory or its promises unmet. The frustration with poor customer service is understandable. In fact, it hardly comes as a surprise, as many businesses and or salespeople routinely make promises that they know they cannot deliver.